TERMS & CONDITIONS

Maicco offers you an online purchasing service which allows you to purchase a selection of the items available at our stores from your computer. You can also benefit from promotions, gifts and exclusive offers.

Below, we invite you to review the general conditions of sale which regulate the purchase of Maicco products via this Website. Therefore, use of this Webpage implies your acceptance of these general conditions of sale. However, if you have any queries regarding the same, please contact our Customer Services department.

 

  1. OUR DETAILS

The following conditions regulate the sale of products featured on this Webpage by the company:

Z&D LTD (hereinafter, “Maicco”)

0160, Khvichia Street 32

Tbilisi (Georgia)

Registered at Mercantile Register of Barcelona under Volume 11195, Folio 156, Sheet 167948 and with VAT Number HU 26916273.

 

  1. CONTRACT

 

3.1. Availability of the service

Please make sure that you are over 18 before placing an order on Maicco.eu.

The products offered are distributed in the member states of the European Union and the United Kingdom; as well as in Albania, Andorra, Aruba, Australia, Bahrain, Bosnia-Herzegovina, Canada, Channel Islands, China, Colombia, Costa Rica, Curaçao, French Guiana, Guadeloupe, Guatemala, Honduras, Hong Kong, India, Indonesia, Iceland, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Oman, Panama, Philippines, Qatar, Russia, Salvador, Saudi Arabia, Serbia, Singapore, South Korea, Switzerland, Turkey, United Arab Emirates, United States and Uzbekistan.

Physical persons resident outside these countries may only benefit from the online purchasing service of this webpage if the delivery address of the order is located in one of the above countries or territories.

3.2. Purchase guarantee

The items offered on this Webpage are a selection of products from the Women’s by Maicco collections and meet the same quality requirements and guarantee as the products on sale at MAICCO Group stores.

*Maicco has made every effort to display the colours of the items as realistically as possible. However, the colour of the garments that appear on the screen may be subject to changes depending on the quality of your computer monitor. Therefore, Maicco cannot guarantee that the colours that appear on your monitor are a true representation of the actual colours.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

Similarly, Maicco makes every effort to ensure that the information contained on its website is complete, accurate and correct. In the event of any error, Maicco will proceed to correct it immediately.

 

3.3. Purchase procedure

  1. Select the articles you wish to purchase and add them to the shopping basket, by clicking on the corresponding icon.
  2. The shopping basket contains the reference of the selected item, its name, size, colour and price in the corresponding country (including taxes). The quoted price includes transport costs.
  3. To proceed with the purchase, the user’s personal details will be required and will be included on our database in order to process the order and simplify future purchases via the Website. The personal details provided by users will be treated in accordance with our Privacy Policy. Users may, at any moment, access the personal details they have provided and information on the orders they have placed. Maicco reminds users that their personal details must be as accurate as possible in order to avoid any confusion or errors in the dispatch of the item(s) purchased. Furthermore, wherever expressly requested by users, they will receive information and publications relative to the MAICCO Group by post and/or SMS.
  4. Once the order has been completed, and before the order is confirmed, the user will be provided with an itemised summary of the order, identifying the item(s) purchased, the total price (including transport and taxes) and the order delivery details, in order for the user to confirm this by clicking on the ‘Confirm payment’ button.

Purchases may be paid for using a credit or debit card (Visa, Visa Electron and MasterCard), via PayPal. Payment method other than the ones specified in the present conditions of sale will not be accepted. For payments by credit or debit card, the charge will be made online, in other words, in real time, through the payment gateway of the corresponding financial entity, once it has been confirmed that the data sent by the user is correct.

Once the transaction has been confirmed, the order number will be displayed on the webpage, allowing users to track the order from their computer at any moment.

An automated order confirmation e-mail will also be sent to the address indicated by the user with acknowledgement of receipt, with a description of the order and the personal details provided. If you do not receive this e-mail, this could be due to a temporary communications problem in the network or an error in the e-mail address entered. In both cases, Maicco advises the user to contact Customer Service. Similarly, an e-mail will be sent to the user confirming that the product has been dispatched.

 

3.4. Availability of products

All orders are subject to the products being available. If, at the time the order is issued, our warehouse detects that there are no stocks of any of the products included within it, Maicco will make every effort to locate the item. If this is not possible, the user will be notified immediately. In addition, the amount charged for the unsent item will be refunded to the customer, using the same payment method used to purchase the item.

 

3.5. Right not to accept an order

Maicco may cancel or refuse to accept any confirmed order on the following grounds:

In the event of a technical and/or typing error in the prices or other details of products contained on the webpage when the order was placed.

Due to a lack of availability, as described in point 3.4.

When the security systems indicate that the order may be fraudulent.

When there are reasons to indicate that the user is a minor.

If Maicco was unable to deliver the order to the address provided.

Maicco will fully reimburse any sums that have been paid.

 

 

4.1. Payment and currency

The prices on this Webpage are quoted in EUR.

4.2 Taxes

In accordance with the current legislation, the sales will be subject to VAT, applying the current rate of VAT in the Member State in which the goods are delivered.

According to the legislation, when the purchaser is liable for VAT in an EU Member State, it may be possible to apply the “reverse charge” mechanism subject to fulfilment of the requirements established in the legislation. In this case, the transaction will be exempt if the customer applies the “reverse charge” mechanism.

4.3. Payment methods

Maicco only accepts payment by credit or debit card (Visa, Visa Electron and MasterCard), via Paypal.

Payment via PayPal
Maicco will process the payment via the Paypal system.

Paypal express payment
Customers can link their Paypal account to their Maicco account. This way, they will not have to enter their details every time they make a purchase via this system.

  1. DELIVERY

Delivery of items purchased at Maicco.eu will be carried out via an international courier company and delivered in approximately 5 to 15 working days in the case of home delivery. Home delivery is free for all orders.

In order to avoid any delivery problems (incorrect addresses, nobody at home, etc.), you must complete the applicable form correctly and it is advisable to leave a contact telephone number in the corresponding field.

Orders can be tracked via the Maicco.eu Webpage, indicating the location of the goods at each moment until final reception.
Orders cannot be delivered to military bases or PO boxes.

The delivery charges may be altered at any time without prior notice. Said change shall become effective from the moment the modification appears in the help pages and in the contract published on this Webpage. In all cases, the delivery charges that appear at the moment the order is placed shall apply.